DICTATION DISTRIBUTORS

About

Dictation Distributors is the sole NZ importer and distributor of Olympus digital voice products and currently provides the logistics (distribution) for Olympus Camera products through an established network of resellers throughout the country. The company also supplies several Government Departments and agencies and more recently has moved towards direct marketing for the Olympus Smartphone App. Company founder and Managing Director, Dawn Riley has been running Dictation Distributors since 1986 – 32 years!

The Problem

Dictation Distributors’ business was suffering from a lack of management information, so it was hard to get a total view of the business. Detailed reporting wasn’t available in the solution they were using and offered limited financial, stock management customer sales reports. The system was very accountancy based and didn’t provide enough detailed sales information. It also struggled with the diverse product range and the need to accommodate several pricing structures for the diverse customer base. Being server based, it became problematic when Dawn wanted to move to a Cloud based solution. These issues were inhibiting the flow of information and restricted staff access, so action needed to be taken.

Results

The benefits have been huge – as a business owner, Dawn gets totally up-to-date (real-time) accurate data about everything.

“I can always see where I am, both financially and in sales. The reports you can get off the system are amazing, I can literally design a report to extract any information I need be it by individual customer, stock groups or sales groups. And, I’ve never seen a system that can provide a backdated Stock Valuation Report – on our last system we always had to remember to run the Stock Valuation report at month-end before we processed any orders. On JCurve, every day is just another day you can punch forward orders or backdate those that you forgot to process – its great”.